delivery information
At Teuscher UAE, we’re committed to delivering our luxurious chocolates to your doorstep, ensuring a smooth and enjoyable experience. Below are the delivery charges based on your location:
| Location | Delivery Fee | Minimum Order |
|---|---|---|
| Within Abu Dhabi City | AED 25 | AED 100 |
| Outside Abu Dhabi City | AED 50 | AED 250–300 |
| Dubai | AED 100 | AED 500 |
| Other Emirates | AED 200 | AED 700–1000 |
Orders are carefully packed to maintain the quality and luxury of our chocolates during transit.
Returns & Refunds
We take pride in the quality of our chocolates, and your satisfaction is our priority. If there are any issues with your order, please contact us immediately after receiving the delivery. We’ll review your case and offer a solution based on the nature of the issue.
- Damaged Items: If any items are damaged during delivery, please send us photos so we can review the case and decide the actions we can take.
- Incorrect Orders: If you received an incorrect item, we will ensure it is corrected with minimal delay.
- Returns: Due to the perishable nature of our chocolates, we do not accept returns once the products have been delivered.
For any inquiries or concerns regarding delivery or returns, please don’t hesitate to reach out to our customer service team via Whatsapp: +971507771289.
Need help?
Questions? Suggestions? Our team is here to assist you! If you have any questions about delivery, returns, or your order, feel free to reach out.
📞 Call/WhatsApp: +971507771289
📧 Email: info@teuscherabudhabi.com
