Privacy Policy
Last Updated: 3 March 2025
Teuscher UAE (“we,” “us,” or “our”) is committed to safeguarding the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit our website, https://teuscheruae.com/ (“the Website”), or engage with our services. By accessing or using the Website, you consent to the practices outlined in this Privacy Policy.
- Information We Collect
We collect the following types of information to facilitate the operation of the Website and to improve your experience:
- Personal Information: When you interact with our Website, place an order, or contact us, we may collect personally identifiable information, including but not limited to your name, contact information (e.g., email address, phone number), shipping and billing addresses, and payment details.
- Non-Personal Information: In addition to personal information, we may automatically collect non-personally identifiable data, including your IP address, browser type, device information, pages visited, and time spent on our Website. This information is used to monitor and improve the performance of the Website.
- Use of Information
The information we collect is utilized for the following purposes:
- Order Processing: To process and fulfill your orders, including managing payments, shipping, and customer service interactions.
- Communication: To provide you with transactional notifications (e.g., order confirmations, shipping updates) and promotional communications, should you opt in to receive them.
- Improvement of Services: To enhance our Website’s content, functionality, and user experience, as well as to perform analytical and statistical evaluations of the Website’s performance.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes, and to protect the rights, property, and safety of Teuscher UAE, our customers, and the public.
- Data Security
Teuscher UAE employs industry-standard security protocols to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, firewalls, and secure servers. While we make every effort to ensure the security of your personal information, please be aware that no method of data transmission over the internet can be guaranteed to be 100% secure.
- Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance the functionality of the Website and to analyze user behavior. Cookies are small text files placed on your device that allow us to remember your preferences and improve your overall experience. You may adjust your browser settings to block cookies, but doing so may limit certain functionalities on the Website.
- Sharing of Information
Teuscher UAE will not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted service providers and partners who assist us in carrying out business functions such as order fulfillment, payment processing, data analytics, and marketing. These third parties are contractually obligated to protect your data and use it solely for the purpose of providing the requested services.
We may also disclose your information when required to do so by law, or in response to valid legal requests such as subpoenas, court orders, or to comply with applicable regulations.
- Your Rights and Choices
As an individual, you have the following rights regarding your personal data:
- Access and Correction: You may request access to the personal data we hold about you and ask for any inaccuracies to be corrected.
- Deletion: You have the right to request the deletion of your personal information, subject to certain legal exceptions.
- Opt-Out of Marketing Communications: If you no longer wish to receive marketing communications from us, you may opt out by following the unsubscribe instructions in any promotional emails or by contacting us directly.
To exercise any of these rights, please contact us using the contact details provided below.
- Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. Once your information is no longer needed, it will be securely deleted or anonymized.
- Third-Party Links
The Website may contain links to third-party websites, which are provided for your convenience. Please be aware that this Privacy Policy does not apply to external websites, and we encourage you to review the privacy policies of any third-party websites you visit. We are not responsible for the privacy practices or content of external websites.
- Changes to This Privacy Policy
Teuscher UAE reserves the right to modify or update this Privacy Policy at any time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information.
- Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:
Teuscher UAE
Email: info@teuscherabudhabi.com
Address: Nation Towers, Al Bateen, Abu Dhabi, United Arab Emirates